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Analyzing Open Ended Text Data
What kind of options does SurveyAnalytics provide to analyze "Open-Ended" (Comments etc.) data?
The Open-Ended Text reports are integrated with the "Grouping/Segmentation" tool. This means that you can cross-segment open-ended text data with other multiple-choice questions. For example, you can "filter" for all the comments entered by any arbitrary criteria that you choose.
How do I view the Open-Ended text for a particular group or a segment?
A link to the open-ended text report is provided in the "Grouping/Segmentation" tool.
How do I create groups and segments of my data?
Please see Grouping and Filtering in the References section below.
Does the tool allow for "categorizing" the open-ended text data by me?
No - Not currently
Can I search through the open-ended text for keywords?
Yes - Please see the Ad-Hoc Query Tool (in the references section below) -- Provided along with the Comment Analytics module.