Close / Terminate / Deactivate Survey - How to? - Security

It is important that your survey is live only for an intended period. You do not want to keep your survey link active past the designated date and have people respond to it. So, when someone goes to your survey, a default message should show up that the survey is now closed for responses.

How can you deactivate and/or close a survey using the QuestionPro Research Platform?

When you have collected all of the responses you need, you should close/deactivate the survey. That way, when someone goes to your survey link, a default message will be saying that the survey has been deactivated by owner.

How to deactivate and close a survey using the SurveyAnalytics Research Platform?

  • Login » Surveys » Edit » Quotas
  • Under Quota Control/Disable Survey >> Current Status select Inactive from the drop-down option. Whenever a respondent tries to take the survey, the inactivate message window will be shown.
  • Survey Software Help Image
  • Click on Change message and key in your custom message. This is the message shown after the survey has been inactivated.
  • Click Save Changes.
  • Survey Software Help Image
    Survey Software Help Image

What would the respondents see when they try to access an inactive survey?

Survey Software Help Image
Closing a survey will only restrict access to the survey. This does not affect data or reporting in any way. To activate the survey again, set the Current Status to Active.

Can the survey be deactivated automatically on a certain date?

  • Login » Surveys » Edit » Security
  • Under Quota Control/Disable Survey >> Close Date, select the date when you want the survey to close.
  • Click on Change message and key in your custom message. This is the message shown after the survey has been inactivated.
  • Click Save Changes.
  • Survey Software Help Image

What time the survey will be closed after setting up the date under inactive section?

The Close Date field is in MM/DD/YYYY format and you can select the date by clicking on the calendar icon. The survey will be closed exactly at 12:00AM PST as per the selected date. For example: if the date is set as 10/05/2018, the respondents will be able to take the survey until 11:59PM PST on 09/05/2018.

Can I deactivate the survey from the Surveys tab?

Yes you may deactivate the survey from the Surveys tab.

In the Surveys tab, click on Active under Status, and change the status to Closed

Survey Software Help Image
Survey Software Help Image

License

This feature/tools described here are available with the following license(s) :

Free License and above

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