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Adi Bhat

Wed, 16 Dec 2020 13:55:41 +0000

QuestionPro helps companies across the globe to conduct market research and collect valuable insights. We love to help them make decisions backed by data.With more than 3 Million users in over 100 countries, QuestionPro has data centers across the USA, Canada, Netherlands, Australia, and UAE. What&#... Read more »

Customer Experience and Effort

Ken Peterson

Wed, 16 Dec 2020 01:17:31 +0000

Time Zone QuestionsI have worked remotely for years, long before it was really even considered an option. Having worked for companies based in Europe and living in the Rocky Mountain states certainly provided some scheduling challenges, but I didn’t mind the early hours. I recently moved three tim... Read more »

Marketing and the Customer Experience

Ken Peterson

Tue, 08 Dec 2020 14:43:15 +0000

Marketing to CustomersRecently I received a marketing offer from a car rental company: use a neighborhood location to rent a car, and get one free day with your rental. The email even provided neighborhood locations from which I could rent. This was quite a timely offer as I had an upcoming need a... Read more »