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7 Reasons business should focus on brand NPS

Adi Bhat

Wed, 14 Aug 2019 11:57:52 +0000

Brand Net Promoter Score (NPS) is a way to measure customer loyalty and, hence gives an idea about the company’s health. It is calculated based on a simple question: “How likely are you to recommend our business to a friend or colleague?” The results can either make organizations happy or driv... Read more »

Top 8 Traits of a Good Leader

Adi Bhat

Wed, 14 Aug 2019 06:47:14 +0000

“A leader is one who knows the way. Goes the way and shows the way”- John C Maxwell Every person you meet will define leadership in the manner they understand it. Irrespective of how you define a leader, he or she should be someone who knows to differentiate between good and bad. There are a nu... Read more »

How real-time feedback tools can boost employee engagement and productivity

Adi Bhat

Tue, 13 Aug 2019 03:38:58 +0000

Like many companies, you might be doing a quarterly or annual employee performance review. You might also run an evaluation survey to understand how they feel about the workplace. Employee performance is dynamic and constantly evolving, and so your performance feedback mechanism should constantly c... Read more »