Survey Analytics

How to use feedback to improve customer service

Adi Bhat

Mon, 17 Jun 2019 12:43:03 +0000

Content Index Customer service makes or breaks an organization How to improve your customer service with feedback Create a survey to gather customer feedback Analyze the feedback survey Act on the Feedback Conclusion Customer service...... Read more »

What is email feedback, types of email feedback, and tips to nail down your email feedback campaign

Adi Bhat

Mon, 17 Jun 2019 11:38:31 +0000

What do you mean by email feedback? Email feedback is a process of collecting feedback through email. More often the email contains a link to the brief feedback survey questionnaire or sometimes it contains an...... Read more »

360 feedback tool – what it means and why to use it

Adi Bhat

Mon, 17 Jun 2019 10:45:43 +0000

What is meant by 360 feedback tool? A 360 feedback tool is a powerful multi-dimensional complete development tool drawing upon the knowledge, skills, and persona of an individual within his/her own circle of influence. As...... Read more »