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Net Promoter Score - Scoring Logic / Analysis
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The Net Promoter Score (NPS) is a scoring model developed by Bain and Co. consultant Frederick F. Reichheld. It asks respondents to respond on a 0 to 10 point rating scale question. The answer options are arranged horizontally. The scale is then divided into three sections:
This feature/tools described here are available with the following license(s) :
Corporate Edition and above- Buy Now - $75/Month
Net Promoter Score - Scoring Logic / Analysis
Social Network Toolbar - Survey Options
How to Enable Facebook/Twitter comments for Net Promoter® Score question type?