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Upgrade Account / Making Payments using Credit Card - How to?
Note: We accept all major Credit Cards. All pricing and costs are in US dollars. We offer a 15% discount for Annual Pre-Payments (Included in the fee).
How do I upgrade my Account?
All Account Information and Upgrade options are available under My Account. To Upgrade the Account:
- Go To:
- Login » Surveys » My Account (Top Right Corner)
- Click on the UPGRADE ACCOUNT
- Here Select the license level and click on Upgrade.
- Enter the Credit Card Details.
- Select the Check Box for Human Verification.
- Click on the Confirm button to upgrade the account.
My Credit card is not being accepted.
- When you enter the Credit Card number make sure that you do not enter hyphens or spaces.
- Make Sure the Credit Card is valid and the Expiry date is correct.
- For Non US and Canadian Credit Cards please leave the Zip / Postal Code field blank.
How can I get an Invoice?
Every time your credit card is charged, you should receive a Billing Confirmation email at the account email address. An Invoice is also created and instantly available in your account. To know more click on the Invoices/Receipts link below.