To view the Summary Report from within Salesforce.com you must first create a Custom Link within Salesforce.com to your report. Please follow the steps exactly as outlined here:
Configure Data Mapping and Copy the Single-Signon Report URL
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Create a Custom Link (in Salesforce.com)
Login to salesforce.com
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Goto Setup->Customize->Cases (or other Object)->Custom Links
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Create a New Link of type URL
Paste the Single Signon Report URL in as the link
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Save Changes
Enable the Custom Link in your Page Layout
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View the Report
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When using the Single Signon Report URL, SurveyAnalytics will automatically verify that your are currently logged into Salesforce.com and display the correct report.
