Save and Continue Options

What is Save and Continue?

Save and Continue option allows your respondents to save the responses to your survey in the middle of the survey and come back and continue later. This is very helpful if the survey is long and needs additional references/study. To enable Save and Continue option, Go to:

  • Login »  Surveys »  (Select Survey) »  Security
Important Note: Data is saved up to the page on which the respondents click on the Save and Continue Later button. When respondents click on the continuation link from their email, they will be taken to the next page just after the page on which they clicked on the Save and Continue Later button.

1. Screenshot

Survey Software Help Image

Are there any limitations on using Save and Continue?

A page break is necessary for Save and Continue to work. Save and Continue option will not function on a single page survey.

All branching/skip logic is based on active sessions. Branching/skip logic will not function with the Save and Continue option.

Randomization logic may not function properly with the Save and Continue option.

From which email address are the emails with the continuation link sent?

The email address from the Email Invitation options is used as the From email address for sending the email with the continuation link. For more information please see Additional References.

How will the data be saved in the database?

When respondents click on the Save and Continue button the response is saved in the database as a partial (incomplete) response. Once the respondent continue with the Survey and complete the response the same response set is updated and marked as complete. However, if respondents do not complete the Survey then the response will be saved in the database as a partial / incomplete response.

Ready to start listening to your customers? FREE TRIAL