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One of the challenges researchers face is the requirement for two directly conflicting issues
The ability to track who has responded to the survey and who has not -- for sending out reminder emails, giving out prizes or compensation etc.AND
For human subjects protocols or other privacy reasons, ensuring that email identifications not be linked to the response data.From a technical standpoint, if we need to track who has taken the survey and who has not, the survey researcher also implicitly has the ability to track the response for each individual. To overcome this issue, the Respondent Anonymity Assurance has been introduced. SurveyAnalytics asserts that once RAA is enabled on a survey, although computer generated identification numbers for individuals will be generated, the survey researcher will not have access to both the respondent's email address as well as the response data at the same time. for more information please visit: Respondent Anonymity Assurance
Only SurveyAnalytics personnel can enable this guarantee for any survey
Once the RAA is enabled for a survey, at the request of the survey researcher, it will remain perpetual and cannot be rescinded -- by the researcher or anyone else.
The SurveyAnalytics Survey Software will never present a respondent's email address linked to the response data in any of the analysis tools, reports and data downloads.
In the exceptionally unlikely event that a breach occurs for any reason, technical or otherwise, SurveyAnalytics will immediately notify the respondent as well as the survey researcher about the issue. If the respondent requests his response data to be removed from the servers as a result of the breach, SurveyAnalytics will comply with the request even if the survey researcher does not agree. Furthermore, SurveyAnalytics will make all reasonable efforts to make sure that such a breach does not occur again.
Please contact Support Center with the following information
Account Email Address
Name of the Survey
Survey LinkThe following Text: - Please Enable the SurveyAnalytics Respondent Anonymity Assurance on my account for the survey mentioned above. I understand that once this is enabled it cannot be disabled for any reason whatsoever.