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One way to increase response rates to your surveys is to enable your surveys with Viral Marketing or as we call it Recursive Invitations. The Recursive Invitation process allows end-users (respondents) to invite other users to take the surveys.
When Respondent Recursive Invitation is turned on a survey, after completing the survey, respondents are presented with a screen to enter in the email addresses of other users who they think should take the survey.
Respondents can enter up to 10 email addresses. SurveyAnalytics will then automatically send a link to your survey to those users immediately.
Those users in turn can then further invite more users to take the survey.
No. SurveyAnalytics will NOT PROVIDE you with the email addresses. This is done primarily to protect the privacy of the end-users. SurveyAnalytics will however send one email invitation (and only one email) to the email addresses that respondents enter. SurveyAnalytics will not store that email address for any other mailing or distribution.
No. As of now, this is not possible. We however anticipate adding this to our reporting toolset to expose the recursive referrals vs. direct respondents. In our tests, we've seen over 50% responses from recursive referrals.
Since SurveyAnalytics does not manage the incentives, this is not possible at this time. We however anticipate adding this as part of a future upgrade.
The email text that goes out is the same as the invitation to the survey. To edit/customize this: